Medical practices · Tax & accounting · Local shops

What big companies run on. Built for you.

I'm Ed. I find the task that's eating your week, build the system that handles it, and teach your team to run it.

21 years at Google & NVIDIA Data can stay in your office In person, Bay Area

What I build

Things owners
ask me.

Most of it isn't fancy. It's the task somebody repeats every week because there was never another way.

If yours isn't on the list, it probably still counts. →

  • Front desk“Can tomorrow's patients be prepped before we walk in?”Forms chased, records pulled, eligibility checked. The sheet is on the desk the night before.
  • End of day“Can we actually close out at five?”Follow-ups booked, summaries sent, claims paperwork staged. You lock the door on time.
  • Tax season“Can client documents sort themselves before the crunch?”They arrive however they arrive, and land named, sorted, and where the workpaper expects them.
  • Records“Does any of this have to leave the building?”No. When records can't go to the cloud, the whole thing runs on a machine in your office.
  • New staff“Can new hires stop asking me everything?”Your how-tos in one place staff can ask, instead of asking you.
  • Catalog“Can the supplier files just… work?”They can. That's the Sparktec build below.

Real work · built and running

This one is auto parts.
The shape isn't.

Sparktec's suppliers send product data every which way. Now it lands on the store, in their voice. Swap in intake forms or client documents and it's the same build.

What the supplier sends

part_noqbs101921
mfr_part101921
nameQBS Heated Grips
descriptionthin or missing
specsincomplete
imagesin a separate folder
What goes live on the storeLive
QuadBoss QBS Heated Grips Part qbs101921 · Fits: universal Pipeline confidence: high

QuadBoss heated grips control hand comfort and grip feel in cold-weather riding conditions.

  • Five-level controller for accurate heat adjustment
  • Open-end grip design
  • For 12-volt DC applications only
~3,600product listings enriched
2vendors, one pipeline
~2 daysto production

Same shape, your paperwork.

Built once at Sparktec. Here's what it becomes elsewhere.

Online storesBuilt
supplier files, every formatStorefront listings, in the store's voice.
Medical practiceSame build
yesterday's visits, tomorrow's scheduleA prepped morning and a closed-out evening.
Tax & accountingSame build
client documents, every which wayNamed, sorted, in the workpaper.

How it works

Two ways to work with me.

It depends on who should end up holding it.

1You run it

Your team learns to run it

Pick this if someone on your team is curious and would like to own it.

Built on your real workflows, then your team is trained to run it. Nothing walks out the door when I do.

“I came out of it able to build one myself, which was the point. He teaches the method, not just the tool.”
RJ · Senior Engineering Program Manager
2I run it

I build it and run it

Pick this if you'd rather never think about it again.

Built, launched, and run for you, with someone accountable when something upstream changes at 2am.

Start with 2, switch to 1 whenever you're ready. That's allowed.

Stays in the building, if it has to.Patient and client records stay in your systems. When they can't leave the office, it runs on hardware you own, in the office. I already run work this way on my own machines. Say so early; it changes what I build.

Not sure which fits? That's what the first call is for. Book an intro call

Who's behind it

Ed Tang

Founder · San Francisco Bay Area · 21 years at Google and NVIDIA

I spent two decades building data center capacity on three continents. Every project was the same problem in different clothes: grow the output faster than the headcount.

The answer was always the same, too. Standardize what can be standardized, automate what can be automated, and teach the people already there to run it.

The scale doesn't transfer. The method does.

“I'd like my community to thrive as much as the companies I used to build for.”
Ed Tang, founder

Start here

Tell me what's eating your week.

It's usually a short conversation. And I pick up the phone.

  1. 1.You tell me what's slowing you down. Form, call, or text.
  2. 2.You get a written scope. What I'd build, what it costs, when it's done.
  3. 3.I build it, hand it off, train your team.

I reply within one business day. Your details stay with me. No mailing lists. Privacy